Refund policy
At Mantra Grove, we are committed to ensuring that every product meets the highest standards of quality and brings positivity into your life. Since our products are custom-made just for you, we cannot accept returns or exchanges. However, we stand by our products and are here to assist if anything goes wrong.
30-Day Replacement and Refund Policy
If you receive a damaged product or there’s a manufacturing error, we offer a free replacement or refund. You must contact us within 30 days of receiving your order to request a replacement or refund.
How to Request a Replacement or Refund
- Contact Us: Please reach out to us at mantragrove@gmail.com within 30 days of receiving your order.
- Provide Proof: Include a clear photo of the damaged or defective product that highlights the issue along with your order details.
- Resolution: We will coordinate with our Print-on-Demand partner to process your replacement or refund as quickly as possible.
Non-Returnable Items
Please note that we cannot accept returns or exchanges for custom-made products, except in cases of damage or manufacturing defects as outlined above.
If you have any questions or concerns about your order, feel free to contact us at mantragrove@gmail.com.